Masters India

What Is Driver Tracking? How Driver Tracking Boosts Your Business?

Kamal Sakle
Kamal Sakle at August 21, 2023

What Is Driver Tracking?

Driver tracking refers to the use of technology and software, such as GPS tracking and driver tracking software, to monitor and control the behaviour and driver performance. It is frequently used to track drivers and their vehicles, improve driver monitoring and improve fleet management in a variety of industries, including trucking and delivery management.

Businesses can monitor their drivers' activities and whereabouts using driver tracking software and GPS trackers. This enables them to manage their delivery operations and dispatch management more effectively. Businesses can easily track the location and movement of their trucks and other vehicles in real-time by utilizing the capabilities of asset tracking and vehicle tracking.

What Is Driver Tracking Software and How Does It Work?

Driver tracking software is a technological solution that enables businesses to monitor and manage the activities and performance of their drivers. To monitor and assess driver behaviour, vehicle location and delivery status. It makes use of a variety of tools, including GPS trackers and delivery management software. By utilizing GPS trackers for truckers, businesses can effectively track and monitor their drivers, ensuring efficient and fast-track driver operations. It also enables trucker tracking to locate their vehicles and tracker driver at any given time.

Driver performance can be better understood with the help of driver tracking systems. It provides the ease of a driver tracking app, allowing users to monitor and enhance their driving performance and get real-time updates.  Businesses can improve delivery management, streamline operations, and improve fleet management overall by implementing driver tracking technology.  The integration of GPS tracking, fleet tracking, and driver monitoring contributes to better decision-making.

Why Is It Important to Track Drivers?

Driver Tracking is significant because it enables you to monitor the location of your drivers during the last phase of delivery.  This has several advantages for your business. With the help of driver tracking, your dispatchers will be able to see exactly what your drivers are doing, where they need to go next and what tasks they have finished. It also enables whether they are adhering to your instructions, how well they are doing, and whether they will complete all of their tasks on schedule.

This information assists dispatchers in keeping your drivers on schedule and forecasting more accurate estimated times of arrival (ETAs). It also allows them to provide better customer service by addressing any issues or delays as soon as they arise.

Additionally, as your drivers set out on their routes, Driver Tracking gives your office teams better visibility and control over the fleet. Your teams can make informed decisions, react quickly to changes or emergencies, and create a more agile and efficient delivery operation thanks to this improved visibility.

Is It Possible to Track My Driver Manually?

The simple answer is yes, but manual tracking has an additional issue with communication. Calling drivers frequently to check on their whereabouts can cause them to slack off and even jeopardize their safety while driving. As your business expands, it gets more challenging to manually track your drivers. The procedure causes a communication bottleneck. Throughout the day, dispatchers must be available to speak with drivers and give them information and instructions. As your business grows, you will need to scale up your delivery operations and increase the size of your team.

For the office teams to be aware of their location, they must continue communicating with the dispatch. Even with only ten vehicles, manually tracking drivers can be a laborious and time-consuming task. As your business expands, it gets more difficult to efficiently manage and keep track of all the drivers.

How Can I Track My Drivers?

There are two primary ways to track your drivers. Telematics systems and tracking software are two examples of these. Let us go over both.

Telematics Systems:

To track vehicles, telematics systems use GPS and onboard diagnostics (OBD). They have a contraption known as a "black box," which has parts like a GPS receiver and an accelerometer. This device transmits data through cellular networks about the vehicle's location, speed, and engine performance. Because each vehicle required a telematics device to be retrofitted, telematics systems used to be expensive. Modern solutions, however, have evolved to be more open, enabling integration with additional tools, programs, and mobile applications.

Tracking Software:

Using tracking software, you can keep tabs on the whereabouts of your fleet of cars or your drivers. It makes use of geocoding technology and GPS to access and receive text-based data, which is then shown in real-time on a map interface. Tracking software, in contrast to telematics systems, is adaptable and can connect to a variety of gadgets, including GPS devices, smartphones, and even telematics devices. It functions as the foundational system for more complex tracking applications like fleet management software or as a module in software suites with a routing or delivery management focus.

For better fleet management and operational efficiency, telematics systems and tracking software both offer efficient ways to track and manage the whereabouts of your drivers.

How Does Driver Tracking Software Work?

Driver Tracking software connects to various devices and collects real-time data using mobile data networks. This information consists of driver IDs, locations, routes, stops, and the length of time spent at each stop as well as arrival and departure times. The software then makes use of this data to produce useful information, such as estimating the driver's next location's estimated time of arrival (ETA) and calculating a vehicle's capacity based on tasks completed.

The dashboard of the software displays all of the data that has been gathered. A virtual map of the delivery area can be found on the dashboard, which also serves as the main control panel and interface. The map displays routes with colour-coded lines and pins to indicate drivers and stops along the way. It might also display other crucial places, such as depots or transportation hubs.

Through the dashboard, dispatchers can quickly ascertain whether a driver has successfully completed a delivery and assess their adherence to deadlines and instructions. Additionally, the software ought to give users access to a thorough list of KPIs tailored especially for delivery logistics. These KPIs can provide you with helpful insights into your delivery operations by measuring things like vehicle utilization, order accuracy, and delivery success rates.

Methods of Driver Tracking

The two main ways to monitor your drivers are through mobile apps and GPS trackers. Let us discuss both of them.

GPS Trackers

GPS tracking devices are small pieces of hardware that are installed in automobiles. They establish a connection with GPS satellites and communicate with your system continuously, sending information about the location, speed, and path of the vehicle. If there is a problem with stolen vehicles in your area, GPS devices are renowned for their accuracy and dependability and can locate them quickly. However, the initial cost of setting them up may be higher.

Mobile Apps

On the other hand, mobile apps provide a more adaptable strategy. Whether they use an Android or iOS smartphone, your drivers can easily download a tracking app. The app tracks the driver's location, speed, and route using the GPS built into the phone. Even more, features are available on some apps, including route planning assistance, time tracking, and delivery tracking. Comparing mobile apps to GPS devices, mobile apps are typically more accessible and less expensive. However, they are dependent on the driver's smartphone and are susceptible to variables like battery life or signal quality. Drivers may worry about their privacy if they are tracked after work hours.

Why Should You Use Driver Tracking Software?

The US Bureau of Labor Statistics estimates that there are 1.5 million truck and delivery drivers operating on US roads. It can be difficult to manually track them all, especially as your fleet expands. Driver Tracking software can help with that and provides the following advantages.

  • Real-time schedule adjustments for drivers - Dispatchers can quickly modify drivers' schedules by viewing each driver's location using driver tracking software. This makes it possible to plan priority orders more effectively and accommodate last-minute changes.
  • Ascertain a driver's availability - You can ascertain the current capacity of their vehicles by being aware of the whereabouts and workload of the drivers. Even when demand exceeds the initial capacity, this information aids in planning new deliveries and maximizing the fleet's capacity.
  • Enhanced performance while driving - You can keep an eye on the performance and driving habits of your drivers with driver tracking software. You can ensure they adhere to the rules of the road, pay attention to instructions, and adhere to predetermined routes and schedules.
  • Improve driver safety - When drivers are aware that they are being tracked, they are more likely to drive defensively and improve road safety. Additionally, by keeping an eye on their actions, dispatchers and fleet managers can act quickly in the event of emergencies or accidents and offer aid right away.
  • ELDs (Electronic Logging Devices) - To ensure that regulations are followed, carriers in the US and Canada are required to have electronic logging devices (ELDs) in their vehicles. In order to maintain a safe working environment, driver tracking software can precisely track drivers' hours of service (HOS) and breaks.
  • Provide more accurate Estimated Time of Arrival (ETAs) - Customers appreciate being aware of the whereabouts of their orders, particularly during the last mile of delivery. You can track drivers using driver tracking software, identify the one who is transporting a particular order, and give the customer a tracking link.
  • Driver Tracking software offers a wide range of advantages, such as real-time scheduling adjustments, improved customer service through precise tracking and ETAs, enhanced driver performance, increased safety, and regulatory compliance.

Benefits of Tracking Drivers with Delivery Software

There are several advantages to using delivery software to track your drivers.

  1. Live ETA tracking - The software allows you to view the ETAs (estimated times of arrival) for each delivery or service call in real time. This enables fleet managers to quickly identify late deliveries and helps them anticipate any potential problems. Dispatchers can notify clients of delays, modify routes, and reschedule deliveries for a more convenient time.
  2. Route Planning in Real Time - A route planning and optimization module is included in delivery management software. Unlike conventional techniques, you can modify routes while your drivers are out in the field. In order to lower transportation costs and minimize waste during last-mile delivery, it also optimizes routes.
  3. Real-time order tracking - By using Driver Tracking software, you can monitor the progress of deliveries in addition to making fleet management simpler. Orders can be tracked in real time, and you can send customers tracking links so they can follow their orders for the final mile.
  4. Better Inventory Management: By tracking drivers' movements in real time, businesses gain better visibility into their inventory delivery process. This allows them to monitor stock levels accurately and ensure that products are delivered on time. With this data, they can reduce instances of overstocking or stockouts, leading to improved inventory turnover and cost savings.

  5. Route Optimization for Shortest Routes: Driver tracking enables businesses to monitor their drivers' routes and identify the most efficient paths to reach their destinations.

  6. Track Delivery KPIs - By monitoring key performance indicators (KPIs) across your entire fleet, you can gauge productivity and spot potential improvement areas. It assists in evaluating both driver performance and the entire delivery process, identifying inefficiencies and opportunities for improvement.
  7. Compare Driven and Planned Routes - Data from actual vs. planned routes can be compared to analyze operations and pinpoint the causes of delays. You can use this information to determine which drop-offs take more time or which routes experience heavy traffic at particular times.
  8. Using delivery software to track drivers allows you to streamline your operations, improve customer satisfaction, and make data-driven decisions to optimize your last-mile delivery process.

How Can Mastersindia Help Your Business in Driver Tracking?

MastersIndia's vehicle tracking API can greatly assist your business in Driver Tracking. You can easily incorporate vehicle tracking functionality into your current vehicle management system using our API. With the help of this integration, managing and tracking vehicle location data will be easier for your business, making vehicle tracking much simpler and more effective.


In conclusion, Driver Tracking is crucial for modern businesses because it provides many advantages like real-time driver location monitoring, enhanced dispatching and scheduling, improved driver performance, increased driver safety, and precise ETAs for clients. Driver tracking systems, whether through GPS trackers or mobile apps, offer useful insights and actionable information that simplify delivery procedures, optimize routes, and increase customer satisfaction.


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