e-Way Bill User Management: How to create, update and freeze Sub-Users

e-Way Bill User Management Summary

The e-Way Bill portal provides user management services or e way bill rules to simplify the e-way bill generation procedure. Apart from these, there are other services too such as SMS facility, consolidated EWB, Masters and so forth. However, to use these above-mentioned features the taxpayer or transporter has to register on the e-Way Bill Portal under GST e way bill rules. In this article, we will cover topics like e-way bill login id password, how to change password in e way bill portal, how to change mobile number in e way bill portal, how to save e way bill password, e way bill login password change, how to change username in e way bill, how to change e way bill username, e way bill login.

What is waybill in GST?

The e way bill in gst is a permit required for the transport of goods between provinces and between regions costing more than e way bill limit of Rs. 50,000. e way bill means a document which contains the details of the goods, the sender, the receiver and the carrier. It can be done electronically through GSTN. By ewaybill rules it has been made mandatory in the provision of inter-provincial provision from 1 April 2018 and in domestic goods from April 25, 2018 in certain provinces (Arunachal Pradesh, Madhya Pradesh, Meghalaya, Sikkim, and Puducherry).

Steps to create sub-user under same GST Identification Number

Here are the following steps a taxpayer can use to create sub-user under same GSTIN:

Step 1: Open the e-Way Bill Portal

Step 2: Log into the e-way bill portal using valid credentials.

Step 3: Click on the User Management option available on the left-hand side of the dashboard and choose to Create Sub-User.

Step 4: Once you click on that option a One Time Password is generated on the registered mail ID or phone number. Enter the OTP in the given blank space and click on the Validate button.

Step 5: You will be redirected to a page showing User Creation. Here you need to enter the Suffix Login ID (Sub-User Name).

For instance, if the ID of the taxpayer is XYZ and he/she is setting ABC as suffix login id then the sub-user ID will be XYZ_ABC.

Step 6: Once you set the sub-user login ID, you need to provide the following details such as user name, designation, mobile, and e-mail ID.

Step 7: Afterwards select the office for which that particular sub-user will be allowed to generate e-way bills.

Step 8: Post selecting the office, the user will have the power to provide different access to the sub-user such as Enable e-way bill generation, enable consolidated e-way bill generation, enable e-way bill rejection, enable report generation and enable updating masters.

After giving the desired permission to the sub-user click on the submit button. The sub-user will be successfully created and the password will be sent to the sub-user registered mail ID and Phone number automatically.

Updating the Sub-User details

The taxpayer can manage and the sub-user details by choosing the Update Sub-User option available under the User Management section of the dashboard.

Step 1: Open the e-Way Bill Portal

Step 2: Log into the e-way bill portal using valid credentials.

Step 3: Click on the User Management option available on the left-hand side of the dashboard and choose Update Sub-User.

Steps to freeze sub-user

The taxpayer can freeze or disable the access given to the sub-user by following the below-mentioned steps.

Step 1: Open the e-Way Bill Portal

Step 2: Log into the e-way bill portal using valid credentials.

Step 3: Click on the User Management option available on the left-hand side of the dashboard and choose Freeze Sub-User.

Step 4: You will be redirected to a new page showing the list of sub-users. From the list select the sub-user you want to Freeze.

Step 5: Once you select the sub-user, you will receive all the information regarding that sub-user and at the bottom of the page you will get the Freeze button.

Step 6: Once you click on the freeze button, the sub-user created by you will not be able to access the facilities on the e-Way Bill portal.

How to change e way bill password? 

Visit the e-Way Bill Portal (EWB) and Log into your account. Navigate to the dashboard and click on the “Change Password” option from the “User Management” drop-down list. Hence, the system asks you to enter your mobile number and validate the same via OTP. Once that is done, we move to the “Change Password” page. And you can change the password accordingly.