Masters India

Common Errors Committed by Taxpayer on the E-Way Bill Portal

Sakshi Jain
Sakshi Jain at May 23, 2023

Know Common Errors in E-Way Bill Portal

Common Errors in E-Way Bill Portal

E-way bill portal was successfully launched by the government of India on 1st April 2018 after a failed attempt in February 2018. This e-way bill portal helps the taxpayer to track consignments that are in transit. E-way bill portal has been working smoothly without any glitches since its implementation.

Even though the e-way portal is seamless, most of the taxpayers including consignees, consignors or transporters are making application error in e way bill generation on this portal. These errors hamper the supply chain of businesses and can also lead to penalties that will directly affect the goodwill of the taxpayer in the market.

Let us discuss some of the common mistakes that a taxpayer commits while generating the e-way bill

Single E-way Bill Against Multiple Consignments

This is the common eway bill error which every taxpayer makes. As of now, there are no such provisions in the current e-way bill portal to collaborate all the invoices and generate one e-way bill for the collaborated invoice.

As per the provision, for each invoice, every taxpayer shall generate one e-way bill. This rule applies to all taxpayer whosoever is generating the e-way bill on the portal. In case if the transporter is carrying multiple consignments on the same vehicle then he has to generate a different e-way bill for different consignments.

Inappropriate Use of Bulk Generation Facility

Currently, the e-way bill portal is providing the bulk generation facility of e-way bills. Using this facility the taxpayer can generate multiple e-way bills by uploading multiple invoices. For this purpose, the taxpayer has to upload the invoices in JSON format. There are two ways to convert the invoices into JSON format these are:

  • By an automated system.
  • Through the e-way bill portal using the Excel utility tool, the above-mentioned ways will extract the details from the invoices and then will be converted into JSON files.

After the successful completion, JSON files are then uploaded on the e-way bill portal and generated the e-way bill for multiple consignments.

It has been seen that while conversion of invoices using Excel utility the taxpayer tends to use the same Excel template without removing the previous details properly. This leads to duplication or incorrect e-way bill generation.

Invalid Format of Vehicle Number

While entering the Vehicle details in the Part-B of the e-way bill, the transporter, consignor or consignee whichever the case may sometime furnish the wrong vehicle number. This e way bill error and in eway bill and e-way bill vehicle number invalid format leads to wrong e-way bill generation and can also lend the transporter in trouble while the transit. 

Let us see the correct format of the vehicle number in the Part B of the e-way bill:

Eway Bill System


Not Furnishing the Details of Transporter

Every taxpayer shall furnish the details of the transporter including ID and vehicle number which will be used for the movement of goods. These details shall be entered in the Part-B of the GST e-way bill in the case when the goods are being moved by a third party or any transporter.

But sometimes the taxpayer forgets to mention the details of the third-party transporter and generates the e-way bill.


Not Able to Track the Validity of E-way Bill

There is a provision under the e-way bill that a taxpayer can extend the validity of the e-way bill before 4 hours of its expiry or after 4 hours of expiry. In other words, every taxpayer has 8 hours of total time to extend the validity. Sometimes the taxpayer forgets to make proper and efficient use of the facility given by the e-way bill portal or by an automated e-way bill solution to extend the validity. Such cases lend the taxpayer into a problematic situation as the taxpayer has to then face the penalties levied on the expiry of an e-way bill as per the GST Act.

Using Incorrect User ID to Generate an E-way Bill

In some cases, the person or the taxpayer who is responsible to generate the e-way bill at a different place of business uses a different users ID. In such cases, conflicts arise in the e-way bill which has been generated by different user ID as it contains incorrect GSTIN or Invalid Consignee GSTIN in e way bill.

Conflicts in Keeping the Records of E-way Bill Generated by Third Party

As per the provision of the e-way bill any third party can enrol and generate the e-way bill on either a specialized automated solution or e-way bill portal. This person includes

  • Consignor
  • Consignee
  • Registered transporter under GST
  • Unregistered transporter

In such a situation sometimes the third party forgets to mention their GSTIN due to which businesses or the taxpayer is not able to maintain the proper record of the e-way bill.

Uploading Wrong Documents

Most of the time the taxpayer or the company uploads the wrong documents such as invoices, delivery challan, bill of supply. In such cases, the wrong e-way bill is generated. If the goods during the transit get inspected by the appointed personnel the company faces many challenges such as

  • Detention & Seizure
  • Penalties
  • Even legal proceedings if the company fails to comply with provisions.

Furnishing Wrong Details of Company

Sometimes the company or the taxpayer enrol or enlist themselves with a different name on the e-way bill portal and then they generate an e-way bill. In this case, if the consignment gets checked while in transit, heavy penalties get levied on them. This can also create a problem at the time of assessment and audit of the company.

Above mentioned common errors can be rectified by just integrating an automated solution on ERPs such as SAP, Oracle and Microsoft Navision.

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