Privacy Policy

Ask Masters is a product of Masters India IT Solutions Private Limited  (“us”, “we”, or “our”).

This ‘Privacy Policy’ informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our platform https://ask.mastersindia.co/ (‘Service’).

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

Profile Creation:

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to, your name, email address (“Personal Information”).

Your name, photo, and any other information that you choose to add to your public-facing profile will be available for viewing by the public and other users of the Ask Masters Platform. Once you create a profile, others will be able to see your profile and certain information about your activity on the Ask Masters Platform, such as the questions and answers you post, your followers and who you follow, topics of interest to you, the information you list as credentials, and your edits to your content.

Content Creation:

We collect information directly from individuals and third parties automatically through the Ask Masters Platform. The content, date and time stamps, and all associated comments are publicly viewable on the Ask Masters Platform, along with the name of the person who has posted the same. This also may be indexed by search engines and be republished elsewhere on the Internet.

Integrated Service Provider and Linked Networks:

In case you connect your Ask Masters profile/account with certain third-party networks like Twitter or Google (“Linked Network”) we receive certain profile and account information about you from the Linked Network. These Linked Networks may also appear in your profile so that people can find you on these Linked Networks. The specific information provided to us by Linked Networks is determined by you and these third parties and may vary from network to network. In all cases, the permissions page for the Linked Network will describe the information being shared. You may elect to use the information from the Linked Network to populate your profile on the Ask Masters Platform and help you find and follow your contacts on the Ask Masters Platform.

Log Data and Cookies:

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, device type, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Information Usage:

We do not sell your personal information – such as your name and contact information – to third parties to use for their own marketing purposes. Ask Masters uses the information collected for the following purposes:

  1. To provide our Services – The Ask Masters platform facilitates the public to communicate with you and other users, respond to inquiries, provide troubleshooting, and support other user service purposes.
  2. Personalisation – To tailor the content and information that we may send or display to you or others on the Ask Masters Platform, to suggest followers and content, to offer location customisation, and personalised help and instructions, and to otherwise personalise the user experiences while using the Ask Masters Platform.
  3. Marketing and Promotions – For marketing and promotional purposes, such as to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you, including information about third-party products and services.
  4. Analytics and Coverage – To gather metrics to understand how users access and use the Ask Masters Platform; to evaluate and improve the Ask Masters Platform, including the Ad Services and personalisation, and to develop new products and services.
  5. Legal requirements – To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
  6. Prevent misuse and abuse: When necessary and believed to be essential, we will use the information provided to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms or this Privacy Policy.

Sharing information:

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties may have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Furthermore, we may disclose your information if we are required to do so by law.

License policy

You, or your licensors, as applicable, retain ownership of the copyright and other intellectual property in Your Content, subject to the non-exclusive rights granted to Masters India.

Masters India gives you a worldwide, royalty-free, revocable, personal, non-assignable and non-exclusive license to repost Our Content and Materials anywhere on the web, subject to the Terms and Conditions.

We may terminate our license to you at any time for any reason. We have the right but not the obligation to refuse to distribute any content on the Ask Masters Platform or to remove content.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Third-party sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over these sites and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Furthermore, if we believe and are aware that any external links posted on the Ask Masters platform are malicious in nature, the profile that posted the link will be immediately deactivated.

Disclaimer

The information contained on https://ask.mastersindia.co/ website (the “Service”) is for general information purposes only. Masters India IT solutions Private Limited assumes no responsibility for errors or omissions in the contents on the Service.

In no event shall Masters India IT Solutions Private Limited be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other torts, arising out of or in connection with the use of the Service or the contents of the Service. Masters India IT Solutions Private Limited reserves the right to make additions, deletions, or modification to the contents on the Service at any time without prior notice.

Users are advised to verify/check any information and contents, with the relevant Government department(s) and/or other source(s) and to obtain any appropriate professional advice, before acting thereon as may be provided in the Service.

Masters India IT Solutions Private Limited does not warrant that the website on which the Service is hosted is free of viruses or other harmful components.

This service is owned, maintained and operated by Masters India IT Solutions Private Limited. However, Masters India IT Solutions Private Limited takes no responsibility for the content posted on the Ask Masters platform. The questions/answers/advertisements/posts are the views and opinions of the poster/user.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please write to us on info@mastersindia.co.

Legal Matters

This service will be governed by and construed in accordance with the laws in India, applicable therein, without regard to the principles of conflicts of all the applicable laws. Any dispute arising in connection with this policy shall be subject to the exclusive jurisdiction of the Courts at Delhi only.