Anonymous
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How do I reset my GST username and password without OTP?

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How do I reset my GST username and password without OTP?
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1 Answer

  1. Taxpayer would be required to provide valid documents to the tax officer as a proof of his/her identity and to validate the details of the respective business related to his GSTIN. Following this, the officer would authenticate the activity and enter the new e-mail address and mobile number provided by the taxpayer.

    After uploading of the documents, tax officer will reset the password for GSTIN in the system and username and temporary password reset will be communicated to the new e-mail address as entered by the officer.

    Then taxpayer have to login on GST portal using the username and the temporary password e-mailed to him. The username and password can now be changed by the taxpayer.

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