As part of the Central Government’s initiative of introducing e-Invoicing under GST, a separate Portal was set up for all activities related to e-Invoicing. In this article, we will discuss in brief the e-Invoice Portal and other complementing Portals.
When e-Invoicing was introduced, the GSTN first launched the trial e-Invoice Portal. This Portal was utilised to onboard the first batch of registrants (Taxpayers with a turnover of more than INR 500 crores). Taxpayers were requested to report bugs and issues faced while using the Portal. After the teething troubles were fixed, the final version of the website was released.
Note: Taxpayers should not use the trial e-Invoice Portal to generate e-invoices. This Portal is only for testing purposes.
The final version of the e-Invoice Portal was introduced after the trial Portal was successfully tested for multiple use cases and considering the suggestions received from Taxpayers. The GSTN is onboarding Taxpayers through this Portal as and when the Portal can scale up. Currently, the registration and login have been enabled for Taxpayers having turnover between INR 50-100 crores.
Furthermore, if a Taxpayer who is required to generate e-Invoices cannot do so because e-Invoicing is not enabled for them, he/she/they can manually register for e-Invoicing on the Portal by clicking on ‘Registration’ 🡪 ‘e-Invoice Enablement’.
To facilitate seamless integration between the e-Invoice Portal and the Taxpayers’ ERP, the GSTN has set up a separate API Sandbox Portal. This Portal was introduced to assist the developers and system integrators of the Taxpayers in obtaining information and guidance while integrating the e-Invoicing system’s processes with the Taxpayers ERP.
The ‘Laws’ section of the Portal provides a link to the GST Rules by redirecting the users to the CBIC website, which consists of the GST rules. It also provides the link to the latest GST notifications related to e-Invoicing.
This section is handy to Taxpayers as it consists of various documents and links to assist them with their day-to-day generation of e-Invoices. It consists of the following categories:
User Manuals consists of two manuals.
- Web System: This manual provides a comprehensive guide on how to use the e-Invoice Portal and also includes details about registration, e-Invoice generation, MIS reports, User Management, API registration, etc.
- Bulk Generation System: This manual provides a complete guide about using the Offline tool for Bulk e-Invoice generation and Bulk IRN cancellation. Refer to the detailed article on Bulk Generation System here.
This section includes video tutorials on introduction to the e-Invoice system, IRN generation using Bulk tools, Process of API registration, e-Invoice API sandbox Portal, and e-Invoice Online API testing tool. Additionally, there is a link to the GSTN’s YouTube channel, which has a playlist of e-Invoice related videos.
To answer the frequently asked questions from Taxpayers, the Portal has set up two links for Legal/Procedure related questions and Technology/Portal/API related questions. In other words, this section includes a comprehensive list of questions and their responses to assist Taxpayers.
The Documents section consists of detailed documentation of the following processes:
- API Sandbox tool
- QR code
- e-Com operator
- e-Invoicing system detailed overview
The GSTN has created various presentations for the benefit of the users of the Portal. The topics covered are as follows:
- API Sandbox
The GSTN has deployed various offline tools to assist the Taxpayers with the e-Invoicing activities. The tools currently available are as follows:
This section also includes a brief overview about the latest updates made to the tools mentioned above.
The GSTN provides the Taxpayers with a ‘Sample signed e-Invoice JSON’ file and the public keys for the e-Invoice Production and Sandbox environment through this section.
As more and more Taxpayers are onboarded on the e-invoicing Portal, the number of queries on errors faced will exponentially rise. To help Taxpayers self serve, the GSTN has included a list of commonly occurring errors and the Error Code, Error Message, Reason for Error, and Resolution for the Error.
The ‘Search’ section provides links to search the following details:
- GSTIN of the Taxpayer
- e-Invoice status of the Taxpayer
- Verification of signed invoice received from the supplier
- List of Products & Services
- Master Codes
- List of GST Suvidha Providers
- Pin to Pin Distance
- GSTINs generating IRNs
The Portal provides two options for query resolution:
- A self-service system where tickets can be raised.
- A Toll-free number to talk to a support executive.
This section allows Taxpayers to register themselves on the e-Invoice Portal when the same is enabled by the GSTN for the Taxpayer. In case the registration is not enabled, but the Taxpayer is eligible for enrollment based on the turnover, the Taxpayer can use the ‘e-Invoice Enablement’ option to activate e-Invoicing.
After the Taxpayers have successfully registered on the Portal, they can log in to the e-Invoice Portal using this login link.